Introduction
Solgrid solar (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website https://www.solgridsolar.com (“Site”) and use our services.
Information We Collect
We collect personal and non‑personal data:
Personal Information: Name, address, email, phone, payment details when you request quotes or services.
Automatically Collected Data: IP address, browser type, device info, pages visited, collected via cookies and analytics tools.
How We Use Information
We use collected data to:
Provide our services and respond to inquiries
Process payments and send related communications
Improve Site usability, optimize marketing, and detect fraud/security threats
Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tech for analytics, functionality, and marketing. You can adjust browser settings to manage cookies. We provide information on honoring Do‑Not‑Track signals based on state rules like CalOPPA.
Sharing of Information
We may share your information with:
Service providers (e.g., payment processors, hosting, CRM vendors)
Legal or regulatory authorities when legally required
With consent or to protect our legal rights
We do not sell personal information. If selling or sharing personal info occurs, we will notify affected users and provide opt‑out options, in line with CCPA/CPRA requirements.
Third-Party Links & Services
Our Site may link to third‑party sites. We aren’t responsible for their privacy practices. We recommend reviewing their policies.
Security Measures
We implement reasonable security practices, including encryption, secure networks, access control, and regular staff training, aligned with FTC guidelines.
Data Retention
Personal data is retained only as long as needed for its initial purpose or as legally required. When no longer needed, it is securely deleted or anonymized.
Children’s Privacy (COPPA)
Our Site is not intended for children under 13. We do not knowingly collect personal info from users under 13. If we learn we have collected such info, we will promptly delete it.
Your Rights
Depending on your state, you may have the following rights:
Access your personal info
Request correction or deletion
Opt out of data sales/sharing
Non‑discrimination for exercising these rights
Requests can be sent via email at info@solgridsolar.com
Policy Updates
We may update this policy. If changes are material, we’ll notify you via prominent notice or email before changes take effect.
SMS Terms and Conditions
SMS for Consent Communication
We will not share your phone number with any third parties for marketing purposes.
Types of SMS Communications
If you opt in to receive messages from solgrid , you may receive texts about project status, scheduling , request addional information . Standard message rates may apply.
Message Frequency
You may receive approximately 1 SMS messages per [day/week/month].
Carrier Charges
Message and data rates may apply based on your mobile carrier and location.
Opt-In Method
by verbal consent
Opt-Out Instructions
You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START.
Help
If you need assistance, reply HELP or contact us
Disclosures
Message frequency may vary.
Message and data rates may apply.
Reply STOP to cancel.
Reply HELP for assistance.
Visit our website to review our [Privacy Policy] and [Terms of Service].
Contact us
Email: info@solgridsolar.com
Number: +1 508-669-7979
Address: 45 Dan Rd, Canton, Ma 02021 United States
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.